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Motorway Service Areas

We assess and rate motorway service areas to improve the experience of visitors on the go

About the scheme

The VisitEngland Quality Assured Motorway Service Areas (MSA) Scheme offers star ratings to MSAs in England based on the quality of their facilities and customer service. Two mystery visits to each site are carried out each year and the assessor looks at the appearance of the site, the range of facilities available and the enthusiasm and knowledge of the staff.

Star ratings are awarded to all sites, with the highest 5-star rating reserved for those sites offering the highest standards throughout the visit.

For further information about the scheme call us on 01256 491 111 or visitenglandassessmentservices@theaa.com.

VisitEngland Assessment Services
Grove House, Lutyens Close,
Lychpit, Basingstoke RG24 8AG

Tel: 01256 338 350

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About us

At VisitEngland Assessment Services we want to help you give your business a boost. We’ll help you meet the highest quality standards and increase visitor satisfaction. We offer expert advice, support and assessments for tourism and hospitality businesses.

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