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- ✓Parking within 50 metres of entrance Parking is available within 50 metres of a customer entrance, either on-site or off-site, in a car park or on the street.
- ✓Designated accessible parking Designated accessible parking is available within 50 metres of the main entrance or an alternative step-free entrance if applicable.
- ✓Step-free route with firm surface from car park to entrance There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
- ✓Step-free entrance There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
- ✓Step-free access to all or most areas There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available.
- ✓Lift There are lift(s) available. An evacuation chair should also be available in case of emergency.
- ✓Table service as standard or on request Table service is available as standard or on request.
- ✓Dietary requirements catered for A selection of food is offered for a range of dietary requirements.
- ✓Wheelchair-accessible toilet in public areas A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas.
- ✓Emergency evacuation plan for disabled people Personal or General Emergency Evacuation Plans are in place for disabled customers.
- ✓Enclosed outdoor area There is an enclosed outdoor area for customer use.
- ✓Disability awareness / equality training Disability awareness / equality training is provided for staff.
- ✓Seating at regular intervals Seating is available at regular intervals.
- ✓Fast-track queuing Fast-track queuing is available for disabled customers.
- ✓Wheelchair-accessible viewing area A wheelchair-accessible viewing area with step-free access is available providing an optimal vantage-point to view performances, presentations or activities.
- ✓Assistive listening system There is an assistive listening system available e.g. a hearing loop.
- ✓Emergency alarm with flashing lights There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario.
- ✓Facilities for assistance dogs Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.
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