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Home > Visitor Attraction > Chester Zoo

Chester Zoo

Quality Assessed Visitor Attraction

VISIT NOW

Chester Zoo is the UK's number one charity zoo, with over 7,000 animals and 400 different species, some of them amongst the most endangered species on the planet. There's plenty to see and do, like the Realm of the Red Ape enclosure, home to the Bornean and Sumatran orang-utans. Experience the sights and sounds of Assam, with the herd of Asian elephants, hornbills, tree shrews and rare fish inside Elephants of the Asian Forest. View the world's fastest land mammal, the cheetah, from the new Bat's Bridge. See a wide variety of beautifully coloured African birds housed in African Aviaries, and Philippine crocodiles in their new enclosure in the Tropical Realm.

CONTACT

Caughall Road,Upton,CHESTER,Cheshire,CH2 1LH

Phone: 01244 380280
Web: www.chesterzoo.org/
Email: [email protected]

Key accessibility features

Parking

  • ✓Parking within 50 metres of entrance Parking is available within 50 metres of a customer entrance, either on-site or off-site, in a car park or on the street.
  • ✓Designated accessible parking Designated accessible parking is available within 50 metres of the main entrance or an alternative step-free entrance if applicable.
  • ✓Step-free route with firm surface from car park to entrance There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

Building entrance

  • ✓Step-free entrance There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
  • ✓Step-free access to all or most areas There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available.
  • ✓Lift There are lift(s) available. An evacuation chair should also be available in case of emergency.

Restaurant/dining room/bar access

  • ✓Wheelchair-accessible food and beverage outlet There is at least one wheelchair-accessible food and beverage outlet on site.
  • ✓Quieter table A table located in a quieter area is available, where noise is minimised.
  • ✓Table service as standard or on request Table service is available as standard or on request.
  • ✓Dietary requirements catered for A selection of food is offered for a range of dietary requirements.

General accessibility

  • ✓Wheelchair-accessible toilet in public areas A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas.
  • ✓Changing Places toilet There is a Changing Places toilet, which includes an adult size changing bench, toilet, sink and hoist.
  • ✓Emergency evacuation plan for disabled people Personal or General Emergency Evacuation Plans are in place for disabled customers.
  • ✓Map / floorplan showing accessibility facilities A map or floorplan showing accessibility facilities is available.
  • ✓Enclosed outdoor area There is an enclosed outdoor area for customer use.
  • ✓Disability awareness / equality training Disability awareness / equality training is provided for staff.
  • ✓Seating at regular intervals Seating is available at regular intervals.
  • ✓Fast-track queuing Fast-track queuing is available for disabled customers.
  • ✓Wheelchair-accessible viewing area A wheelchair-accessible viewing area with step-free access is available providing an optimal vantage-point to view performances, presentations or activities.

Additional information

  • ✓ Additional accessibility information
  • ✓ AccessAble detailed access guide
  • ✓ Contact email: [email protected]
  • ✓ Contact telephone: 01244 380280

AWARDS, ACCOLADES & WELCOME SCHEMES

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